Frequently Asked Questions
Orders
Can I modify my order?
We do our best to process orders immediately. Contact us as soon as possible if you want to make any changes.
Can I cancel my order?
Yes, you can cancel your order as long as it has not yet been shipped. Please contact us as soon as possible.
Shipping
What is your shipping policy?
We ship within the Netherlands with a delivery time of 1–2 working days. Other countries vary by country.
What is your return policy?
You can return unopened products within 14 days. Check our return page for instructions or contact us.
Products
Are the products safe?
Yes, all our products are dermatologically tested and free from harmful substances.
Can I use the products daily?
Yes, our products are safe for daily use.
Are the products suitable for colored hair?
Yes, our formulas are very gentle and help protect colored hair from fading.
Do the Zabi Hair products contain parabens?
No, our products are free from parabens and sulfates.
Where can I buy the Zabi Hair products?
You can order our products directly through this webshop or at selected salons.
Professionals
Can I include Zabi Hair products in my salon?
Yes! Contact us for salon partnership and wholesale prices.